Table of Contents
Introduction
VelocityIndex (“we”, “our”, “us”) operates the website velocityindex.ai. This privacy policy describes and provides the VelocityIndex platform, including our WordPress plugin, REST API, and dashboard services (collectively, the “Service”). This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
Data controller: VelocityIndex is operated by Plan B Marketing EOOD (План Б Маркетинг ЕООД), ul. d-r Lyuben Popov 70, floor -1, apartment 1, Primorski district, 9000 Varna, Bulgaria. Company registration number (UIC): 208167551 · VAT: BG208167551. Payments appear on your statement as “Plan B Marketing”. Contact for privacy questions: [email protected].
Information We Collect
Account Information
When you register for an account, we collect:
- Full name
- Email address
- Company name (optional)
- Country
- Account type (Business or Individual)
- Website URL(s)
Usage Data
When you use our Service, we automatically collect:
- URLs submitted for indexing
- Indexing status and results per search engine
- API usage statistics
- AI model analysis results
- Dashboard activity and feature usage
- IP address, browser type, and device information
Payment Information
Payment processing is handled by Stripe, Inc. We do not store your full credit card number, CVV, or other sensitive payment details on our servers. Stripe processes your payment information in accordance with their Privacy Policy.
Google OAuth Data
If you connect Google Search Console or Google Analytics, we request read-only access via OAuth 2.0. We store encrypted access tokens to retrieve your data. We never modify your Google properties. You can disconnect at any time from your dashboard.
How We Use Your Information
We use collected information to:
- Provide, maintain, and improve our Service
- Process URL submissions and indexing requests
- Run AI analysis on submitted URLs to improve indexing success rates
- Submit URLs to search engines (Google, Bing, Yandex, Naver, Seznam, Baidu) on your behalf
- Process payments and manage subscriptions
- Send transactional emails (account verification, billing receipts, indexing reports)
- Provide customer support
- Monitor and prevent fraud or abuse
Data Sharing
We share your information only in the following cases:
- Search Engine APIs: URLs you submit are sent to the respective search engine APIs (Google, Bing, Yandex, Baidu, IndexNow) for indexing purposes.
- AI Model Providers: URL content may be analyzed by third-party AI models (OpenAI, Anthropic, Google, Mistral, DeepSeek, Cohere, Perplexity) for indexability assessment. No personal data is shared — only page content.
- Payment Processor: Stripe processes all payments.
- Legal Requirements: When required by law, court order, or governmental authority.
We do not sell your personal information to third parties.
Data Retention
We retain your account data for as long as your account is active. Indexing history and analytics are retained for 12 months. After account deletion, your data is permanently removed within 30 days, except where retention is required by law.
Data Security
We implement industry-standard security measures including:
- HTTPS/TLS encryption for all data in transit
- Encrypted storage for API keys and OAuth tokens
- Nonce verification on all API requests
- Stripe webhook signature verification
- Regular security audits
International Transfers
Your data may be processed in the Netherlands and the European Union, and by our processors (Stripe, Cloudflare, Google) under their respective data protection agreements and GDPR-compliant safeguards.
Your Rights
Under GDPR and applicable privacy laws, you have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and associated data
- Export your data in a portable format
- Withdraw consent for data processing
- Object to certain data uses
To exercise these rights, contact us at [email protected].
Cookies
We use essential cookies for authentication and session management. Read the full list in our cookie policy.
Children’s Privacy
Our Service is not directed to individuals under 16. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify registered users of material changes via email. The “Last Updated” date below indicates when the policy was last revised.
Contact Us
If you have questions about this privacy policy, contact us at:
Company: Plan B Marketing EOOD, ul. d-r Lyuben Popov 70, floor -1, apartment 1, Primorski district, 9000 Varna, Bulgaria
UIC: 208167551 · VAT: BG208167551
Email: [email protected]
Website: https://velocityindex.ai/contact/
Last Updated: October 17, 2026
If you have questions about this privacy policy or how we handle your data, contact us at [email protected].